Refund Policy

At Wise Owl Careers, we are committed to providing high-quality career consultancy services. We understand that circumstances may change and we strive to ensure a fair and transparent refund process.

​​​

​​​

1. Rescheduling Policy

​

You may reschedule your session free of charge, provided the request is made at least 3 hours before the original appointment time.

​

​

2. Plan Completion Policy

​

Plans (The Application Success Package, The Interview Mastery Package, The All-in-One Career Success Package) must be completed within 6 months of purchase.

 

It is the responsibility of the client to schedule and complete all sessions within this timeframe.

 

​

3. Technical Issues or Service Disruptions

​

• If the session cannot be completed due to technical difficulties from our side, you will be offered the option to reschedule or receive a full refund.

• If technical issues occur on your side, we encourage you to contact us promptly. Refunds in these cases will be at our discretion.

​

​

4. Exceptional Circumstances

​

We understand that emergencies happen. If you experience unforeseen circumstances, please contact us as soon as possible at tuba@wiseowlcareers.com. Refunds for emergencies will be reviewed on a case-by-case basis.

​

​

5. Refund Process

​

• To request a refund, please email us at tuba@wiseowlcareers.com with your name, booking details and reason for the refund request.

• Refunds will be processed within 7 business days of approval and credited to your original payment method.

​

​

Contact Us

​

If you have any questions about our refund policy, please reach out to us at tuba@wiseowlcareers.com. We're here to help!

​

​

Thank you for choosing Wise Owl Careers. Your career success is our priority!